Terms & conditions of booking.
All bookings are subject to confirmation of receipt of a non refundable booking fee to secure your date. We’re sorry that we have to take this payment upfront, but unfortunately this is necessary to ensure that we don’t reserve slots for people who don’t turn up(!)
All shoot fees include our time and talent to create and process your images, but unless otherwise stated not include any products. All package details and product prices are freely available for viewing on our websites.
All prices exclude delivery unless otherwise stated.
Any persons under the age of 18 years must be accompanied by a responsible adult at all times.
Editing and lead times
All image sizes are nominal and images will be colour corrected using fully calibrated equipment. Retouching, digital manipulation and artistic finishing is done at the Photographer’s discretion. Finished proofs will be available for viewing and ordering within 4 weeks after your photo shoot.
Any images or copies of images whether stored digitally or otherwise are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically / electronically or by any other means an image created as part of this agreement without the permission of the Photographer in writing. All original files and copyrights shall remain the property of Photographer. Any portion of the work delivered to the Client is for the Client’s personal use only and the Client may not sell or reproduce, or post online, nor authorise the sale or reproduction of any portion of the work without the Photographer’s written consent. If digital image files are purchased, these files will come with written personal printing rights so you can print your images either at home or at your favourite lab.
All high res digital images purchased will not include logos, but if smaller web sized images are also supplied (for example as complimentary files for social media) these may include our company logo, which must remain intact whenever used. The Client may not alter or manipulate any images supplied in any way without written consent of the photographer, including the removal of any logos if included.
Because we are unable to store images indefinitely, images not purchased within 3 months after your photo shoot will be considered unwanted, and may be deleted from our systems without further notice. Deleted images will no longer be available for purchase. Once your order has been fulfilled, we will no longer be liable for any future storage of your images: please print and backup your images safely!
All products and prices are subject to change without notice, but all pricing will be clearly marked at the time of ordering.
The Client acknowledges that the taking of photography and/or video by Clients during photo sessions is strictly prohibited, and may lead to the photo session being immediately terminated without refund.
In order to operate, we must be able to display examples of our work to new prospective customers. The Client permits, and the Photographer reserves the right to display any images created, in their studio, portfolios, website, and marketing, in a tasteful manner consistent with the images previously displayed on our websites. Clients with particular personal privacy issues such as those in the public eye should discuss any non-disclosure requirements directly with the Photographer prior to booking.
Payments & Cancellations
All products must be paid in full before being released to the client. Due to the custom nature of our work, all orders are final and cannot be changed or cancelled after purchase. The Client may cancel a booking at any time by giving written notice to the Photographer, but in doing so shall forfeit any monies already paid. If the Photographer is forced to cancel the agreement, any fees and deposits will be reimbursed in full to the client.
In the unlikely event of any complaint, this should be raised by the Client with the Photographer in writing, within 28 days of receipt of the images.
Robert Hooper Photography, Baby Shoots Photography and Southern Headshots Photography are all trading names of Robert Hooper Photography Limited.